WebsiteSupport.io
Drupal Edition
Expert Drupal Support & Hosting

Your Drupal site,

always running.

For organisations that can’t afford downtime.

Fully managed Drupal support and enterprise-grade hosting. Real engineers, real SLAs, real accountability — since 2009.

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99.9% Uptime SLA
Sub-2hr Response
UK-Based Engineers
Since 2009
Drupal support specialist
16
Years
340+
Sites Managed
Trusted by
University of LondonOgilvySamsungAACheveningUKBroadbandAPMG InternationalCranbrook School

What We Do

Deep Drupal expertise,
applied at every layer.

From daily housekeeping to full platform migrations — we handle every technical dimension of your Drupal site so you don’t have to.

01

Drupal Maintenance

UpdatesMonitoringEmergency Response
02

Security & Patching

Security ReleasesWAFScanning

Rapid deployment of Drupal security releases, continuous vulnerability scanning, and a hardened infrastructure layer that stops threats before they reach your site.

03

Version Migrations

D7 → D11Zero DowntimeCustom Modules
04

Managed Hosting

UK HostingRedisCDN99.9% SLA
05

Site Audits

Security AuditPerformanceCode Review
06

Headless & Decoupled

HeadlessJSON:APINext.js
16years
Established 2009
340+
Sites under management
99.9%
Uptime SLA guaranteed
<2hr
Emergency response time
24/7
Security monitoring
Team collaborating
98%
Client retention rate year on year

Why WebsiteSupport

Sixteen years of Drupal expertise, trusted when it matters.

Drupal is our core expertise.

We've spent 16 years going deeper on Drupal than any generalist agency can. That focus means faster diagnosis, better decisions, and engineers who've genuinely seen your problem before.

Real humans, real SLAs.

Every plan comes with named engineers and contractual response times. No ticketing black holes, no offshore call centres. Just people who know your site.

Proactive, not reactive.

We monitor, patch, and harden before anything goes wrong. Our clients average one critical incident per year — industry average is four.

Client Stories

We'd been struggling with a slow Drupal 8 site for two years. Within the first month, our Time to First Byte dropped by 68% and our content team finally stopped complaining.
SC
Sarah Chen
Head of Digital

We'd been struggling with a slow Drupal 8 site for two years. Within the first m…”

Sarah Chen
Head of Digital

Our Drupal 7 site was end-of-life and we were terrified of the migration. They h…”

James Whitmore
CTO

The 2-hour emergency response SLA is real. They had our compromised site isolate…”

Tom Ridley
Founder

Managing 15 client Drupal sites through one support partner has transformed our …”

Priya Nair
Technical Director

Monthly Support Plans

Drupal support you can actually rely on.

No retainer lock-ins. Cancel or change plan any month. All plans include our dedicated Drupal specialist team.

MonthlyAnnualSave 17%

Starter

For small Drupal sites

£399/mo
Billed monthly · no commitment
  • Up to 5 support hours/month
  • Response within 4 business hours
  • Security monitoring & alerts
  • Monthly Drupal core updates
  • Uptime monitoring
  • Monthly health report
  • Ticket-based support portal
  • Emergency out-of-hours support
  • Performance optimisation
Most Popular

Professional

For growing organisations

£1299/mo
Billed monthly · no commitment
  • Up to 15 support hours/month
  • Response within 2 hours
  • Emergency out-of-hours support
  • Security monitoring & patches
  • Drupal core & module updates
  • Performance monitoring
  • Staging environment management
  • Monthly strategy call
  • Priority ticket queue
  • Dedicated account engineer

Enterprise

For mission-critical platforms

Custom
Tailored to your requirements
  • Unlimited support hours
  • 30-minute emergency response
  • Dedicated account engineer
  • Full managed service
  • Custom Drupal development
  • Architecture & migration services
  • Proactive performance tuning
  • Security audits & pen testing
  • SLA-backed guarantees

All prices exclude VAT. Annual billing saves up to 17%.

Sectors

Experience across every sector that matters.

We understand the regulatory, accessibility, and technical constraints specific to each sector — and we build our support around them.

🎓
Universities & HE
SITS integration, WAI-ARIA compliance, multi-site management
Charities & NGOs
Donor portals, Salesforce CRM, accessibility focus
Local Government
GDS compliance, GDPR, FOI readiness, high-traffic events
Publishing
Content workflows, paywall integration, high-throughput delivery
Healthcare
NHS Digital standards, patient portals, CQC compliance
Digital Agencies
White-label support, multi-client dashboards, SLA pass-through

Let’s talk

Ready to stop worrying
about your Drupal site?

Start with a free audit — no commitment, no jargon. Our engineers will review your site and send you a plain-English report within 48 hours.

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0207 490 2311 · hello@websitesupport.io