WebsiteSupport.io
Drupal Edition
Higher Education

Drupal support for universities

and higher education.

Complex, high-visibility Drupal installations supporting thousands of daily users. We understand the unique pressures of higher education IT — from procurement to accessibility compliance.

16+
Years in higher education
WCAG
2.1 AA compliance expertise
99.9%
Uptime SLA
30min
Critical response time

The challenges

University websites carry unique responsibilities.

A university website is never just a website. It's a prospectus, a student portal, an accessibility requirement and a public-facing representation of an institution's reputation. It needs to be fast, accessible and always available — while being managed within the constraints of procurement policy and institutional IT governance.

  • WCAG 2.1 AA accessibility compliance is mandatory — not optional
  • Complex multi-department content structures and editorial workflows
  • Integration with student management systems and identity providers
  • High-traffic events (clearing, results day) requiring scale and reliability
  • Strict procurement requirements and institutional governance constraints
  • Drupal EOL pressure with large, complex codebases to upgrade

How we help

Drupal support built around higher education needs.

Managed Drupal Support

Day-to-day maintenance, updates and emergency response — so your web team can focus on strategy, not system administration.

Accessibility Monitoring

Ongoing WCAG 2.1 AA monitoring and remediation across all templates and content types, with quarterly compliance reports.

Major Version Upgrades

Structured upgrade programmes from Drupal 7 or 9 — with full content migration, custom module porting and zero-downtime cutover.

Security & Patch Management

Critical security updates deployed within hours of disclosure, with full audit trail for compliance reporting.

Performance Optimisation

Caching strategy, CDN configuration and database tuning to handle clearing day traffic and everyday scale.

Flexible Procurement

We work with universities on a straightforward month-to-month basis with no long-term lock-in, making engagement simple and low-risk.

Work with us

Supporting some of the UK's leading universities.

Talk to us about your institution's Drupal requirements. We understand the constraints and have the experience.

  • WCAG 2.1 AA expertise
  • Free site audit
  • No lock-in contracts
  • UK-based specialists
Send a message →